Category: Finance
Hi all,
After studying round doctorofcredit weblog web site and churning subreddit, I noticed a number of datapoints on the market that Chase is providing retention or assertion credit score affords of $150-$250 for whose annual price was just lately posted September, October or November or quickly to be posted coming months (observe: newer DPs present those that had charges in August or charges to come back in Dec/Jan 2021 additionally getting this). Chase began providing credit both right now (11/17) or very just lately within the final day or so. But there are some who aren’t supplied something so that is YMMV.
Most individuals appear to get the $150 credit score, there are few that was lucky sufficient to be supplied $250. Not positive how Chase determines this. And this wasn’t through a particular retention staff rep however an everyday Chase Sapphire customer support rep over the telephone sees the supply within the system. Possibly in some circumstances, you do want to succeed in out to the retention staff if the common customer support rep do not supply something. Still YMMV.
My story/Datapoint: I referred to as (800) 436-7970 and advised that my $450 annual price was just lately posted on my Sapphire Reserve (Nov 1), requested if there have been any Retention or Statement Credits out there on my card. Rep instantly supplied $250 to maintain my card and would put up as an announcement credit score in 1-2 billing cycles. Didn’t even ask the rep to cancel the cardboard to start with, though I used to be able to if vital. Easiest 5 minutes name of my life.
Keep in thoughts, that is on high of all different affords Sapphire Reserve has proper now (like $300 annual journey credit score, $60 doordash credit score, and so on). Also that is the primary time I ever heard of that Chase is providing any kind of retention or assertion credit score affords to maintain your Reserve card. Even if I do not use any profit besides $300 annual journey credit score, I actually obtained a free $100 out of this (-$450 annual price +$300 journey credit score +$250 retention assertion credit score = +$100 win!).
Reference: https://www.doctorofcredit.com/re…e-reserve/
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Update: Here’s more information of my account which will/could not assist your case:
1) $150 or $250 credit score: $250 Statement Credit in 1-2 billing cycles
2) When you opened the CSR: Late October 2018
3) When your annual price is due: Nov 1, 2020 had $450 annual price posted
4) How many different Chase bank cards / accounts you might have: Currently have the next open accounts with Chase – CSR, CF, CFF, CIU, Checking
5) Do you at the moment have any steadiness on CSR? Yes, obtained like ~$1k steadiness, usually spend between $0 to $1k month-to-month. PIF every month
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Update #2 – Common FAQs:
1. Number to name: 1-800-436-7970 (This can be the identical quantity in again of your Sapphire Reserve card. This is Chase Sapphire hotline.)
2. Retention = Statement Credit, they’re the identical, simply completely different wording. But for individuals who get one thing, it will be in a type of $150 or $250 assertion credit score in 1-2 billing cycles.
3. Chase standards for both $150 OR $250 assertion credit score appears to be utterly random after studying all of the DPs and posts. Still no clue however does not appear to be depending on account age, month-to-month/annual spend, annual due date, present card steadiness, and so on.
4. Chase appears to ALSO supply retention assertion credit for different Chase price playing cards reminiscent of Sapphire Preferred ($60 or $65?), Southwest, and resort playing cards (IHG, Hyatt, and so on). Ask your reps.
5. If you did not get any supply first time, dangle up and name once more later. Several DPs of success after making an attempt once more later with completely different rep. But be able to say the phrase “I’m aspiring to cancel my Sapphire Reserve card however in search of to see if there are any retention or assertion credit out there to maintain my card.” That appeared to assist few individuals after calls and finally getting the credit score. But on the finish of day, it is doable that is account particular so YMMV.
6. For those that do get the credit score simply in a single shot, that is as a result of the retention/assertion credit is already within the pc system that any customer support rep can lookup, however would not give this to you except the rep is actively making an attempt to take a look at your account on their pc. So attempt to be pleasant!
7. Be good/affected person with customer support reps. Any hostility won’t ever profit you or anybody right here. For all we all know, Chase can simply revert all retention coverage due to one dangerous apple.
8. If you do intend to cancel (whether or not after you obtain the assertion credit score or obtained no supply), make sure you do the next:
a. Transfer all of your UR to a different Chase UR card (Freedom Flex, Freedom Unlimited, and so on), as a result of if there are any UR factors left in Reserve card and also you cancel, all these UR factors might be misplaced.
b. Make positive to spend all of your $300 journey/grocery/fuel credit score in addition to your $60 doordash annual credit score.
c. If you downgrade/cancel inside 31 days of when annual price posted, you may get full refund of annual price (98% sure about this, another person can double affirm). And that full refund is given even after you spend that $300 journey/grocery/fuel credit score so make sure you use that each one up first earlier than cancel/downgrade.
9. According to some DPs (I have never requested the query myself), there does not appear to be a selected time interval of retaining the cardboard in alternate of accepting this assertion credit score. But as a secure aspect, would advocate holding onto the cardboard for at the very least 1-2 months after receiving the assertion credit score.
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Update #3 – Statement Credits Posted 7 Days After Offer!!!:
Hey everybody!
For those that obtained a retention credit score over the telephone, simply needed to replace everybody that I obtained my $250 credit score posted already on my account (on 11/24). It reveals up as “Statement Credit Offer” in Description and “Fees & changes” in Category.
Chase supplied $250 assertion credit score on 11/17 (initially stated it will be posted 1-2 billing cycles), however 7 days later obtained posted already. Christmas got here early!
So for individuals who are ready for his or her assertion credit after Chase promised them, make sure you examine round 7 days after to see if the credit obtained posted in your account! Cheers!